At Drain 247, we recognize the importance of privacy and are committed to protecting the personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By using our website, you consent to the practices described in this Privacy Policy.

 

Information We Collect

When you visit our website, we may collect certain personal information from you, including but not limited to:

  • Name

  • Contact information (such as email address, phone number, and address)

  • Demographic information

  • Website usage data

  • Other information relevant to customer surveys and offers

 

We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • Improving our products and services

  • Sending promotional emails about new products, special offers, or other information that we think you may find interesting

  • Contacting you for market research purposes

 

Security of Your Personal Information

We are committed to ensuring that your personal information is secure. We have implemented reasonable security measures to prevent unauthorized access, disclosure, or alteration of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

Use of Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small file that asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. By using cookies, we can tailor our website to your needs and preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

 

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.

 

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

GDPR Compliance

At Drain 247, we are committed to ensuring compliance with the General Data Protection Regulation (GDPR) in relation to the processing of personal data. We recognize the importance of protecting the privacy and rights of individuals and have implemented measures to meet the GDPR requirements.

 

Lawful Basis for Processing

We will only process personal data when we have a lawful basis to do so. This may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, or legitimate interests pursued by Drain 247 or a third party.

 

Data Subject Rights

Under the GDPR, individuals have certain rights regarding their personal data. At Drain 247, we respect these rights and have processes in place to respond to data subject requests. These rights include:

  1. Right to Access: You have the right to request access to the personal data we hold about you. We will provide this information in a concise, transparent, and easily understandable format.

  2. Right to Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

  3. Right to Erasure: In certain circumstances, you have the right to request the erasure of your personal data. This includes situations where the data is no longer necessary for the purposes for which it was collected, you withdraw your consent, or the processing is unlawful.

  4. Right to Restrict Processing: You have the right to request the restriction of processing of your personal data. This means we will store the data but not process it further, except in limited circumstances.

  5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.

  6. Right to Object: You have the right to object to the processing of your personal data, based on your particular situation, unless we have compelling legitimate grounds for the processing that override your rights and freedoms.

 

Data Protection Officer (DPO)

Drain 247 has appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with the GDPR. You can contact our DPO using the contact information provided in the “Contact Us” section of this Privacy Policy.

 

Security Measures

We have implemented appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security measures to ensure the ongoing confidentiality, integrity, and availability of personal data.

 

Data Transfers

In certain circumstances, personal data may be transferred to third parties or stored and processed in locations outside the European Economic Area (EEA), where data protection laws may differ. In such cases, we will ensure appropriate safeguards are in place to protect your personal data, in accordance with applicable data protection laws.

 

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, as well as the relevant supervisory authority, in accordance with our legal obligations.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.